Privacy Policy

Introduction

Big Alpha Games (“we,” “our,” or “us”) values your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data, as well as your rights under GDPR, CCPA, COPPA, LGPD, and VCDPA.

Data Controller Information

Data Controller Name: Big Alpha Games

Data Controller Contact Email: privacy@bigalphagames.com

Data Controller Contact Number: +92 334 4771226

Data Protection Officer

Data Protection Officer Name: Saeed Iqbal

Data Protection Officer Email: dpo@bigalphagames.com

Data Protection Officer Phone: +92 334 4771226

Personal Data We May Collect

Category Description
Identifiers Email address, IP address, device ID, and other online identifiers.
Customer Records Information such as advertising ID and purchase history for service delivery.
Usage Data Ad views, clickstream data, and interaction metrics for app engagement tracking.
General Geolocation Data Approximate location determined from IP addresses.
Technical Data Includes device details like OS version, carrier information, and connection type.
Player Activity Data Tracks app usage, in-game progress, and achievements.

Children’s Data

We may collect the following data from children:

  • Device Information: Details such as device ID and IP address.
  • General Location Data: Approximate location (e.g., country or city).
  • Gameplay Metrics: Preferences and gameplay statistics.

How We May Use Children’s Data

  • To enable core gameplay functionality.
  • To improve app performance and user experience.
  • To display age-appropriate, non-targeted advertisements.
  • To fulfill legal and regulatory requirements, such as verifying parental consent.

Publication of Children’s Data

Our apps are designed to prevent children from sharing personal information publicly. We do not provide features like forums or chatrooms. Any interactive features (e.g., leaderboards) are safeguarded and require verifiable parental consent.

How We Use Personal Data

  • Deliver and improve app services.
  • Customize user experiences and serve tailored advertisements.
  • Ensure compliance with legal requirements.

How We Share Personal Data

We may share personal data with:

  • Service Providers: For app hosting, analytics, and functionality.
  • Advertising Networks: To deliver relevant ads.
  • Legal Authorities: When required by law.

Children’s Data: Shared only for necessary app features with stringent safeguards. We do not sell or share children’s data for behavioral advertising.

Contact Information

If you have any questions, concerns, or complaints about this privacy policy or how we handle your personal data, you can contact us at: